“I had the privilege of working closely with John Hurley on a mission-critical project unifying the login experience across our enterprise. His commitment to improving the user experience and his ability to iterate and refine the login process based on our shared vision was instrumental in our success.”
JC Ferguson, CVS Health
“I worked with John on hammering out some new designs to support enabling phone+OTP login (passwordless) for our members. I have observed John to be an exceptionally thoughtful and patient person to work with. I am happy to have such a resource on the team who was very helpful in getting us to a solution for this problem. Well done my friend.”
Emily Ogle, CVS Health
“As an accessibility professional, I always enjoy seeing passion and advocacy grow in others. As I have worked with John over the past couple of years, his eagerness and thoughtfulness about accessibility considerations ring through his work. Not only does he seek feedback in making his own work accessible, he regularly sits in on others’ reviews for his own learning.”
Kimberly Thompson, CVS Health
“Working with John is always a pleasure. He is knowledgeable, action-oriented, and always leads his team with empathy and confidence. Despite the fact that we are no longer working together directly, I continue to look to him as a trusted source of design information.”
Tim Coats, CVS Health
“Been working close lately with John and want to recognize how transparent he is with all the changes going on. With all the transitions occurring handing off work to us, he instills trust in our to all work together.”
Jennifer Anderson, CVS Health
“This is a long time coming, but wanted you to know how incredibly impressed I am with your work and your work ethic. I admire the way you push us all in the most professional way, to truly think about all use cases in any given project. You always give 110% and it’s evident that your work is sincere, thoughtful, and top-notch. Also, thank you for making me feel like an important part of the team — I appreciate this more than you know! I look forward to working with you in the new year!”
Matt Peck, CVS Health
“John is a fantastic partner. It’s a pleasure to work beside someone so tuned into creating simplicity aligning creative process and production operations. His involvement always seem to improve upon ideas and generate insightful feedback during team meetings and working sessions.”
Caroline Anderson, CVS Health
“I, and the whole Inclusive Design Team at CVS Health, recognize John’s ongoing high level of commitment to accessible, inclusive design. His confident designs deliver thoughtful, inclusive experiences for all CVS customers. Thanks John!”
Janette Kim, CVS Health
“John Hurley is an outstanding Design Lead to work with. His vision, creativity, and commitment to excellence have made an impact on our design team. He has an ability to inspire and guide our team with clear and innovative ideas that are truly exceptional. John’s leadership is an invaluable asset to CVS Health and we are fortunate to have him part of the team!”
Brandon Baselice, CVS Health
“Thank you for being an incredible teammate during our long run together here at CVS! It was an honor and a pleasure to work with you and work together to support our team. I always enjoyed our morning syncs, collaborations, and seeing the incredible work that you did as well as the impressive detail, organization and guidance that you had during planning sessions and throughout the PIs. I have all the confidence in the world that you have many more successes in front of you and I am so excited to see all the amazing work you will do.”
Priya Heble, CVS Health
“John onboarded rapidly to Customer Relationship Management during PI3. He is an exemplary Experience Design Lead, working to join forces with Design and CRM team leadership to ensure design could function effectively in an embedded model moving into PI4.”
Jason Stewart, CVS Health
“Thank you for being such a strong advocate for great design (and design process) on the Client Branding + Onboarding teams! You weathered a rocky transition on that team and were able to produce excellent designs in spite of those dramatic changes. I particularly appreciated your thoughtful approach to the “North Star Vision” for the admin console — I’m excited to see you share that at a future design guild.”
Ife Goddard, CVS Health
“Thank you for being an amazing Content Strategy advocate on the CRM team. You’ve made space for important content strategy inputs for C2C and tirelessly advocate for proper planning cadence in general. The team raves about you and truly appreciate your diligence.”
Ravinder Munrathi, CVS Health
“Thank you for being such a great partner on client white label strategy with the Architecture team. Your cool and collective thought process is always a great addition to the team and is very much appreciated. Looking forward to continuing and doing more!”
2025–2026Lead Product Engineer and Researcher, OpenGov
2022–2025Lead UX/UI Designer and Researcher, CVS Health
2021–2022Senior UX/UI Designer and Researcher, CVS Health
2021–2021UX/UI Designer & Software Engineer, Boston Children’s Hospital